Privacy Policy
Last updated: August 26, 2026
1. Information We Collect
When you use Reciva, we collect information you provide directly - name, email address, campaign details, and payout information - as well as information generated through your use of the Platform, such as donation history and login activity.
2. How We Use Your Information
We use your information to operate your account, process donations and withdrawals, send transactional emails (like verification codes and payout confirmations), prevent fraud, and improve the Platform.
3. Payment Data
Donations and withdrawals are processed through our payment partner, PayChangu. Reciva does not store your full card or mobile money credentials - that data is handled directly by PayChangu under their own privacy and security practices.
4. Cookies
We use cookies to keep you logged in securely (httpOnly session cookies) and to understand how the Platform is used. You can control cookies through your browser settings, though disabling them may affect login functionality.
5. Sharing of Information
We do not sell your personal information. We may share limited information with PayChangu to process transactions, or with authorities if required by law.
6. Data Security
We use industry-standard measures - including encrypted connections and hashed credentials - to protect your data. No system is completely secure, and we encourage you to use a strong, unique password.
7. Your Rights
You may request access to, correction of, or deletion of your personal data by contacting us at thanksapp2026@gmail.com. Some information may be retained where required for legal or accounting purposes.
8. Children's Privacy
Reciva is not intended for use by children under 18. We do not knowingly collect personal information from children.
9. Changes to This Policy
We may update this Privacy Policy periodically. We'll note the "Last updated" date above whenever changes are made.
10. Contact
Questions about this policy? Reach us at thanksapp2026@gmail.com or through our Contact page.